Open Arms of Minnesota

St. Paul Kitchen & Campus FAQS

Here's everything you need to know about the St. Paul Kitchen & Campus

Open Arms of Minnesota opened the new St. Paul Kitchen and Campus on Jan. 3, 2023. The facility will help us meet challenges in capacity, serve an increasing number of clients from across Minnesota and expand our delivery area further into the east metro. Operations in the Minneapolis kitchen will continue as normal with both kitchens preparing, packaging, and delivering meals to clients.  

Key Dates

Nov. 15 – Volunteer registration for St. Paul kitchen shifts is open
Jan. 3 – Volunteer shifts begin in St. Paul 
Feb. 4 – Open House event in St. Paul 

OPening Our Arms

Geography 
The St. Paul Kitchen & Campus will immediately give Open Arms the ability to better serve the east metro by expanding our delivery zone beyond the current 494/694 corridor.  

Shipping
The dedicated shipping infrastructure we have built at the St. Paul Kitchen & Campus will give Open Arms the capacity to double the scope of its shipping program by 2025. 

Meals
The St. Paul Kitchen & Campus will give us the capacity to increase meal production by 30% in three years.

Clients
The expansion to St. Paul gives Open Arms the capacity and ability to serve an even greater number of clients through our core nutrition program.

Freezer & Storage Expansion
The St. Paul Kitchen & Campus will increase refrigeration/freezer capacity by 50% and contains our largest freezer, which alone, will store more than 60,000 meals.

General FAQs

Why are you opening a second kitchen and campus in St. Paul?

We are honored to be able to serve more clients than ever before in the history of Open Arms. However, we do not have the capacity in our current Minneapolis space. We currently serve 2,000 clients and their loved ones in the Twin Cities metro and across the state of Minnesota. To serve this number of clients, we need more freezer space for meals and increased space for cooking, prepping and packing At this point in time, we simply do not have the capacity to provide for the current client demand nor will we be able to grow. 

Each decision we make starts with the question of “how will this impact our clients?” The decision to add a full second kitchen and campus in St. Paul was made thoughtfully and carefully and began with an understanding that we could not continue to meet a rapidly increasing demand for our medically tailored meals with our current facility.  

When will the St. Paul Kitchen and Campus open?

We officially opened on January 3, and delivered the first client meals from St. Paul on January 12.

Where is the St. Paul Kitchen and Campus?

The new St. Paul Kitchen and Campus is located at 380 E Lafayette Frontage Rd, St Paul, MN 55107 on the historic West Side of St. Paul. You can find your way to all the excitement of our new facility on Google Maps HERE.  

 

You can find turn by turn directions below: 

Traveling West via I-94W

Continue on I-94 W/US-12 W to Saint Paul

Take the exit from 1-94W/US 12 to US-52S

Follow the Lafayette Bridge (US 52S) to Eaton Street

Take the exit toward Eaton St from US-52 S

Turn left off of the Eaton St. ramp and pass under 52S, take the first left to the East Lafayette Frontage Road

Continue on East Lafayette Frontage Rd to Open Arms, which comes up on the right-hand side

We are located on the first floor of the Runway 52 building. It is the first building you come to on the frontage road.

Traveling South via I-35E S

Continue on I-35E S. Take US-52 S to W Lafayette Frontage Rd.

Follow the Lafayette Bridge (US 52S) to Eaton Street

Take the exit toward Eaton St from US-52 S

Turn left off of the Eaton St. ramp and pass under 52S, take the first left to the East Lafayette Frontage Road

Continue on East Lafayette Frontage Rd to Open Arms, which comes up on the right-hand side

We are located on the first floor of the Runway 52 building. It is the first building you come to on the frontage road.

 

Traveling East via I-94 E

Take the exit from 1-94E/US 12 to US-52S

Follow the Lafayette Bridge (US 52S) to Eaton Street

Take the exit toward Eaton St from US-52 S

Turn left off of the Eaton St. ramp and pass under 52S, take the first left to the East Lafayette Frontage Road

Continue on East Lafayette Frontage Rd to Open Arms, which comes up on the right-hand side

We are located on the first floor of the Runway 52 building. It is the first building you come to on the frontage road.

 

Traveling North via I-35E N

Take I-35E N to I-494 E

Take I-494 E to the US-52 N exit

Follow US-52N to the Plato exit toward Plato Blvd/Fillmore Ave

Continue on E Lafayette Frontage Rd to your destination

We are located on the first floor of the Runway 52 building. It is the first building you come to on the frontage road.

Will Open Arms still have a Minneapolis building once the St. Paul Kitchen and Campus Opens?

Yes, the Open Arms building in Minneapolis will continue operations as usual! The St. Paul Kitchen and Campus is Open Arms’ second stand-alone facility. We will deliver to clients from both buildings and a full variety of volunteer shifts will be available in both buildings.  

How is the new facility being funded?

In 2019, we embarked on a capital campaign to raise funds for our St. Paul kitchen. The campaign was briefly interrupted by the COVID pandemic and the need for emergency operating funds, but we resumed the campaign in 2020. A combination of generous individuals, foundations, corporate sponsors and community partners have come together to support the campaign and help us work toward the finish line. We are projecting a successful completion of the campaign by December 31 of this year.  

Where will staff be located once St. Paul opens?

Open Arms’ staff will operate out of both Minneapolis and St. Paul locations. Some staff members will work primarily out of the Minneapolis building, and some will work primarily in St. Paul. However, many staff will go back and forth to accommodate client and volunteer needs. 

What will be different about St. Paul versus Minneapolis?

For those who have been volunteering in Minneapolis, some things will look very familiar in St. Paul and some things will feel different! We are excited about new faces, new ways of doing things, and a whole new building with new routines to get used to. There will still be the same opportunities for volunteer shifts and roles, although some of the shift times will change.

 

Other things that might seem different: 

– The freezers are HUGE! Double the number of client meals (60,000!) can be stored in just one of our new St. Paul freezers!  

– Clients wishing to pick up their meals will have an additional ability via our new reception area in St. Paul. 

– We have a designated shipping and distribution room! 

– Parking will be easier! A bigger parking lot was a MUST for the new building. 

– Additional private client counseling room with Zoom meeting capacity 

– Larger volunteer training room with expanded virtual capacity. 

– Larger rentable catering-ready conference room  

– Very easy access to major highways to improve volunteer delivery driver experience. 

– Larger hospitality area for volunteers. 

Will the shipping of client meals continue out of the Minneapolis location?

No, we will now be shipping to clients across the state of Minnesota from the St. Paul Kitchen and Campus, with Open Arms’ shipping program running exclusively out of the brand-new St. Paul Shipping and Distribution Room!

What clients will Minneapolis serve and what clients will St. Paul serve?

– Client meals will be made in BOTH of our buildings!  

– Clients who live west of 35W will primarily get their meals delivered Monday – Wednesday from Open Arms, Minneapolis.  

– Clients who live east of 35W will primarily receive their weekly deliveries on Thursday and Friday, delivered from Open Arms, St. Paul.

Volunteer FAQS

Will I still be able to volunteer at the Minneapolis building when the St. Paul Kitchen opens?

Absolutely! Our volunteers can sign up for shifts in whichever location they want, as often as they want – we will have a variety of shifts available in both buildings as well as at our many Open Farms locations during the growing season!  

What are the volunteer opportunities in the St. Paul Kitchen and Campus?

– Kitchen prep 

– Packout for Delivery 

– Packout for Shipping 

– Delivery 

– Delivery support/Vehicle Loading 

– Administrative/Reception 

– Catering prep/serve 

If I have volunteered in Minneapolis, will I need an orientation in St. Paul prior to volunteering there?

If you have gone through volunteer orientation and volunteered in Minneapolis, you will not need to go through an orientation in St. Paul. You’re good to go!  

Will the volunteer shifts change at the Minneapolis building once the St. Paul building opens?

There will be some minor changes in the schedule (for now) in Minneapolis to support production needs. But our need for volunteers won’t change! 

 

Here are some examples of slight adjustments being made: 

– 5-7 p.m. shifts will only be offered on Tuesday and Thursday.  

– Starting and ending times of some shifts may change 

How do I sign up to volunteer in St. Paul?

You can sign up NOW for shifts! If you’re new to Open Arms, please go HERE to take our online orientation and create a profile on Volunteer Hub to sign up for shifts. 

Volunteers will use Volunteer Hub to register for shifts in St. Paul the same way they do for shifts in Minneapolis: https://openarmsmn.volunteerhub.com/  

What will the volunteer shifts be in St. Paul?

Monday
– Kitchen: 11:30 a.m.-1:30 p.m., 2:30-4:30 p.m. 

Tuesday
– Kitchen: 9-11 a.m., 11:30 a.m. -1:30 p.m., 2:30-4:30 p.m., 5:00-7:00 p.m. 
– Box making for Shipping: 9-11 a.m.
– Packout for Shipping: 11:30 a.m.-1:30 p.m. 

Wednesday
– Kitchen: 9-11 a.m., 11:30 a.m.-1:30 p.m.
– Box making for Shipping: 9-11 a.m.
Packout for Shipping: 11:30 a.m.-1:30 p.m. 

Thursday
– Kitchen: 7:30-9 a.m., 11:30 a.m.-1:30 p.m., 2:30-4:30 p.m., 5:00-7:00 p.m.
– Packout for Delivery: 9-11 a.m., 9-11:30 a.m.
Delivery Support – Vehicle Loading: 10:30 a.m.-12:00 p.m. 

Friday    
– Kitchen: 7:30-9 a.m., 11:30 a.m.-1:30 p.m., 2:30-4:30 p.m.
– Packout for Delivery: 9-11 a.m., 9-11:30 a.m.
Delivery Support – Vehicle Loading: 10:30 a.m.-12:00 p.m. 

What will happen to the Kitchen of Opportunities when St. Paul opens?

We no longer lease the Kitchen of Opportunities space in Minneapolis, located in the Urban Ventures building. Kitchen of Opportunities staff members have moved to the Minneapolis Open Arms building at 2500 Bloomington Avenue.

Will delivery days change?

Over the past few months, we have been transitioning our clients to their new delivery days. Deliveries to clients living in Minneapolis and the western suburbs will be prepared, packaged, and picked up out of the Minneapolis building on Monday, Tuesday and Wednesday.  Client deliveries will be picked up from the St. Paul location and delivered to clients living on the east side of the Twin Cities on Thursday and Friday. This change will provide greater consistency and ease of planning for our clients when they need to schedule appointments, etc. And will also help our volunteers plan their weekly delivery times based on the most convenient meal pick-up location.  

Will I have to deliver more meals?

Delivery routes will continue to evolve to be more efficient for drivers, and we don’t anticipate drivers will need to deliver more meals. 

Client FAQS

Will my delivery day change with the opening of the St. Paul Kitchen and Campus?

If you are a client whose delivery day is changing, you should have been contacted by the Client Services Team. If you have any questions, please contact our client services department at 612-872-1152 and they will be able to answer any questions or concerns you have. 

Where will I pick up my meals?

Pickup will be based on our clients’ availability and preference. You will be able to pick up your meals Monday, Tuesday, and Wednesday at our Minneapolis location, and Thursday or Friday at our Saint Paul location. 

Will my meals change when St. Paul opens?

The meals will not change with the opening of the St. Paul Kitchen and Campus. Open Arms will continue to prepare and deliver made-from-scratch, medically tailored meals using fresh and organic ingredients whenever possible. 

DONOR FAQS

If you’re opening up a new facility in St. Paul, where do I send my checks?

While you can send your checks to either location, most of our mail will continue to be sent to our Minneapolis office location at 2500 Bloomington Avenue, Minneapolis, MN 55404. 

Will my contributions to Open Arms support one facility over another?

No. Donations will support meals for clients in the metro area and statewide. 

Can I transfer stock? If so, what is the process?

Donating shares of stock or mutual funds can offer tax advantages to you in addition to supporting our program. We’re happy to help walk you through the process. Please contact our Director of Individual Giving and Major Gifts, Mary Beth Iverson, at [email protected] or 612-677-2568 for more information. 

I would like to give supplies or materials as an upcoming in-kind. What items are needed the most?

You can find our consistently updated wish list of items here!

Can I purchase a tile at the new facility?

You can purchase an awesome oversized kitchen utensil! While we will not have donor tiles at the new facility, we have some fun donor kitchen utensils that can be inscribed and hung on the wall instead (see pictures below). You can secure your kitchen utensil by donating HERE.  

 

St. Paul Kitchen & Campus, Virtual Town Hall with CEO Leah Hebert Welles

What Are We Missing?

If you have additional questions and/or comments, please feel free to reach out to us at [email protected]

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